An escape room is a live puzzle experience where you and your team work together to solve a series of puzzles in order to ultimately solve a mystery and escape the room within 60 minutes.

Comfortable clothing is recommended.

Not really.  Whilst the themes may be a little creepy there are no live horror events in the games.

The games are built in reasonably spacious areas, there may however be less spacious elements to the games.   If you would like to come and see the space before booking please let us know and we can arrange a visit beforehand.

This age may vary between our games. Any players under 18 must be accompanied by an adult (18 or over).

You have 60 minutes to escape the room.

If you fail to escape within 60 minutes the gamesmaster will let you out. You are more than welcome to come back and try again at any time.

This varies game to game.  Please check the game info for further details.

If you are going to be late please phone us on 01245 808088 to let us know. Where possible we will try and make sure your game is the full 60 minutes, however we may need to shorten your game depending how late you are.

If you are more than 15 minutes late we may have to cancel your game.  Unfortunately you will not be eligible for a refund.

All will be explained when you arrive.

Unfortunately not.  All sales are final.  Please be aware our game is a live experience.  Once the booking has been confirmed refunds and cancellations are not accepted.  If you can’t make your booking please contact us as soon as possible (within 48 hours at the latest) and we will do our best to reschedule your game.

You may be asked for ID as part of proof of purchase on arrival.

Yes.  All bookings are made via our booking service (Resova.com) and payments are processed by our payment provider (Stripe.com).

We’re based in an old flour mill built in the 1800’s and sadly, due to fire regulations, we cannot cater for wheelchair users at present in The Governor and The Last Testament (unless you can climb steps).  The Crazy Cat Lady can accommodate one wheelchair user.   Please contact us to discuss your needs and we will do all we can to include you.

Please contact us using the contact form below or by email to find out more.  Please be aware you may be asked for ID.

You should arrive 15 minutes before your booked time.  This allows for any questions you may have to be answered an a pre-game briefing.

No,  we work to keep our games a surprise for everyone who comes to play. 

No, but there is an independantly run coffee shop serving tasty tea, coffee, cold drinks, sandwiches and cake which you can enjoy before or after your game.

Please contact us before you book to discuss whether your needs can be met. We do not think anything in the room will be a problem to most people, but want to make sure you are safe at all times.

You are competing to be the fastest team to escape our rooms. 

The terms and conditions can be found here.

No! Never!  If you book a room it is yours for the duration of the game, we never add additional players from outside of your booking to make up numbers.